• Supervises all clinical and clerical staff.
• Directly supervises all team leaders.
• Collaborates with Clinical leaders at the site.
• Recruits support and clinical staff.
• Coordinates training and orientation programs for all staff.
• Coordinates staffing plans and ensures that adequate and appropriate staff levels are in place Monitors and conducts performance appraisals.
• Addresses performance problems, initiating the discipline process if required.
• Intercedes on behalf of assigned personnel when problems are encountered with physicians, patients or other clinic personnel.
• Reviews and coordinates response to patient concerns and complaints.
• Manages local budget.
• Obtains necessary approvals and administers approved budget.
• Develops and maintains policies and procedures for Clinic sites.
• Assures adherence to regulatory agency requirements, safety standards and infection control procedures.
• Evaluates operations and recommends and implements changes to improve efficiency and effectiveness.
• Recommends and implements changes to improve staff education.
• Coordinates purchasing activity including, but not limited to, monitoring inventory and supervising the ordering of items as needed.
• Coordinates activities with other sections, departments, service lines and ancillary services.
• Acts as a liaison with other groups, both internal and external entities.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.